Remote Help

Get help without waiting for a visit.

For software, settings, browser, account, and many everyday computer problems, remote support can be the fastest path.

Get Help Open Remote Support
Common reasons to call

Start with the problem you can see.

  • Software or settings problems
  • Browser and email issues
  • Printer or application troubleshooting
  • Guided setup and configuration
  • Problems that can be diagnosed on-screen
  • Follow-up after an on-site visit
Secure sessions

You stay in control.

A remote session starts only with your approval. Never share passwords, payment-card information, or other sensitive information in a support request.

Remote Support Page
Next step

Tell me what’s happening.

A sentence or two is enough to start.

Request Help