Get help without waiting for a house call.
Travis Technology can securely connect to your computer remotely to diagnose problems, troubleshoot software issues, and help you get back to work.
How remote support works
1
Download the support tool
Click the button below to download the Travis Technology remote support application.
Download Remote Support for Windows
2
Open the application
Run the program and leave it open. You will see a connection ID.
3
Share your ID with Travis Technology
Provide the ID when requested so a support session can be started.
4
Approve the connection
You stay in control. The connection only begins with your approval.
Your security matters
- You approve every remote session.
- No passwords or banking information should ever be shared.
- Remote access is used only to provide requested support.
- Close the application when the session is complete.
Need help now?
If you are unsure what to do, submit a service request and Travis Technology will guide you through the process.
Request Service